Posted: 3rd August 2016

‘6 Principles for CX Success’ Webinar

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Our webinar last week was a great success!

Rated ‘good’ or ‘excellent’ by 95% of post-webinar survey respondents, it is clear our attendees felt able to take away very useful information.

Feedback comments include:

“Very concise and clear content, it reminded me of what we lack in our company”
“Good information concisely presented”

“Very important points were covered during this webinar which can be used as best practices”

Due to popular demand we will run this 45 minute webinar again on 11 August 13:00 BST. Don’t miss out – sign up here!

Agenda:

  • Breaking down feedback data silos
  • Giving context to your feedback
  • Enabling self-service insight
  • Engaging staff to drive customer related actions
  • Empowering and rewarding staff
  • Enabling enterprise-wide access to CX information

Register here to reserve your space today!

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