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Your key to measuring & monitoring customer advocacy & profitability
Understanding your customers’ key purchase drivers and then knowing how you are performing against those expectations is key to business performance improvement. SynGro technologies provide the tools you need to track and monitor your customers’ perceptions of your performance, as well as your actual performance.
Customer Insight Software (CIS)
Web Based Survey (WBS)
SynGro’s core technology, CIS in an advanced strategic management tool that powers the collation and analysis of customer opinions and value drivers
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...a feature rich survey tool that allows you to gather and analyse the information you need from any stakeholder group, anywhere, anytime
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Gauges and Dashboards
Customer Advocacy Portal (CAPortal)
Monitor and track your customers’ propensity to buy alongside your CRM and financial data with the crystal clear visibility of SynGro’s Gauge and Dashboard software
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Combine customer information from a variety of sources for instant analysis of current and future trends, giving you the clear indicators you need to meet your customers’ needs
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