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SynGro acquired by Maru Group

We are very pleased to announce the acquisition of SynGro by MARU Group, a technology-enabled market and customer insights company, whose brands are leading the way in the provision of research, insight and advisory services powered by cutting-edge technology and innovation.
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Written by Lisa Kenny on 11 July 2017 at 00:00
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Webinar reflection: How to create powerful Customer Experience data visualisations

We would like to thank all of you who attended our data visualisations webinar last week and for your positive feedback!
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Written by Lisa Kenny on 22 June 2017 at 00:00
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SynGro Webinar back by popular demand: How to create powerful Customer Experience data visualisations

Why is data visualisation so important to Customer Experience? Put simply, data visualisations provide a 360 single view of the truth for Customer Experience professionals. Our upcoming webinar, hosted by SynGro CEO Keith Schorah and joined by special guest Professor Aaron Quigley of St Andrews University, will present and provide clear step-by-step guidance for creating powerful CX data visualisations to provide insight and drive profitable action.
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Written by Lisa Kenny on 08 June 2017 at 11:00
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SynGro Webinar: How to create powerful Customer Experience data visualisations

Why is data visualisation so important to Customer Experience? Put simply, data visualisations provide a 360 single view of the truth for Customer Experience professionals. Our upcoming webinar, hosted by SynGro CEO Keith Schorah and joined by special guest Professor Aaron Quigley of St Andrews University, will present and provide clear step-by-step guidance for creating powerful CX data visualisations to provide insight and drive profitable action.
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Written by Lisa Kenny on 18 April 2017 at 11:00
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The need to combine self-service ease-of-use with robust data analytics - a CX perspective

An article published last week by TechTarget considering challenges and demands currently facing BI and analytics tools genuinely resonated with us here at SynGro. The short piece by Ed Burns recognised that there is very often a trade-off between self-service BI and analytics tools that offer ease-of-use, and those which provide advanced analytics and valuable data interrogation functionality.
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Written by Mhairi Wilson & Lisa Kenny on 04 April 2017 at 15:00
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