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SynGro Webinar back by popular demand: How to create powerful Customer Experience data visualisations

Why is data visualisation so important to Customer Experience? Put simply, data visualisations provide a 360 single view of the truth for Customer Experience professionals. Our upcoming webinar, hosted by SynGro CEO Keith Schorah and joined by special guest Professor Aaron Quigley of St Andrews University, will present and provide clear step-by-step guidance for creating powerful CX data visualisations to provide insight and drive profitable action.
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Written by Lisa Kenny on 08 June 2017 at 11:00
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SynGro Webinar: How to create powerful Customer Experience data visualisations

Why is data visualisation so important to Customer Experience? Put simply, data visualisations provide a 360 single view of the truth for Customer Experience professionals. Our upcoming webinar, hosted by SynGro CEO Keith Schorah and joined by special guest Professor Aaron Quigley of St Andrews University, will present and provide clear step-by-step guidance for creating powerful CX data visualisations to provide insight and drive profitable action.
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Written by Lisa Kenny on 18 April 2017 at 11:00
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The need to combine self-service ease-of-use with robust data analytics - a CX perspective

An article published last week by TechTarget considering challenges and demands currently facing BI and analytics tools genuinely resonated with us here at SynGro. The short piece by Ed Burns recognised that there is very often a trade-off between self-service BI and analytics tools that offer ease-of-use, and those which provide advanced analytics and valuable data interrogation functionality.
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Written by Mhairi Wilson & Lisa Kenny on 04 April 2017 at 15:00
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Lisa Kenny joins SynGro

A warm welcome to Lisa Kenny who joins SynGro this week as a Digital Marketing Executive.
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Written by Mhairi Wilson on 14 March 2017 at 07:00
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Government to Create CX Law?

Theresa May announced on Tuesday that her government would put forward a consultative green paper advocating closer scrutiny of privately owned business in order to increase public trust in them. Among proposals that companies will be required to publish the scale of disparity between chief exec pay and that of average staff members, the paper also includes measures on “ensuring the ‘voice’ of the customer and employee is better represented on company boards”.
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Written by Mhairi Wilson on 01 December 2016 at 12:30
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