Customer Experience

ICYMI Webinar Recording '6 Principles for CX Success'

In case you missed it, our webinar ‘6 Principles for CX Success’ is now available to watch on-demand.
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Written by Rebeca Jamieson on 18 August 2016 at 10:00
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‘6 Principles for CX Success’ Webinar

Following on from our ‘6 Principles for Customer Experience Success’ webinar last week, we are happy to report that the webinar was a great success.
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Written by Rebeca Jamieson on 03 August 2016 at 00:00
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Categories:  Customer Experience

Webinar: 6 Principles for Customer Experience Success

This webinar, hosted by SynGro CEO Keith Schorah, will present and explore 6 key principles for success, as well as methods to apply these principles to business practices.
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Written by Mhairi Wilson on 04 July 2016 at 17:06
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Categories:  Customer Experience , Syngro , Customer

How to Take Your Customer Experience Programme from Good to Great

Discover how to take your customer experience programme from good to great in our short paper.
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Written by Mhairi Wilson on 08 April 2016 at 14:00
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Why Customers Leave (and How to Make Them Stay)

Most studies agree that the biggest reason for customer churn isn’t price or product or even the lure of your competition, but is in fact poor customer service. Our short paper lists 4 reasons why your customers leave you, and what you can do to make them want to stay.
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Written by Mhairi Wilson on 24 March 2016 at 13:00
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