Webinar: 6 Principles for Customer Experience Success

In 2016, we're more aware than ever of the importance of good customer experience, but what are the key principles to guide your CX programme to success?

This webinar, hosted by SynGro CEO Keith Schorah, will present and explore 6 key principles for success, as well as methods to apply these principles to business practices.

Join this free webinar if you are interested in learning how to take your CX programme from good to great.

 

Agenda:

  • Introduction
  • Breaking down feedback silos
  • Giving context to customer data
  • The importance of enabling self-service insight
  • Wide-use of CX information
  • Engaging staff to drive improvement
  • Driving closed-loop action
  • Q&A

 

Register here to reserve your space today!

 

Written by Mhairi Wilson on 04 July 2016 at 17:06
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Categories:  Customer Experience , Syngro , Customer

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