Customer Experience Leadership - September 26th 2013
15 AUGUST 2013
SynGro are happy to once again support Customer Experience Leadership.
The free, full day event will feature a presentation of specially commissioned research conducted by Professor Alan Wilson of the University of Strathclyde on the topic of how CX is escalated to the strategic level within large organisations.
In addition there will be a number of other presentations and think tanks designed specifically to encourage discussion and sharing of knowledge with your peers. This is a private event with attendance limited to individuals with a direct responsibility for customer experience.
To join the group and learn more pleast visit http://www.cxleadership.org or write to Dr Nigel Martin, the group co-ordinator via Nigel@cxleadership.org.
90% of companies now regularly survey their customers
Top of Page
75% of companies report customer experience budgets have increased or remained unaffected by spending reviews