SynGro shortlisted for Business Enabler of the Year category of National Business Awards UK
London, 4th August 2011 Leading voice of the customer specialist SynGro has
been shortlisted for the Blackberry Business Enabler of the Year category of
the National Business Awards UK. The winners will be announced at the awards
ceremony on November 8th at the Grosvenor House in London.
SynGro has made the final of the awards for the second time for its unique
Voice of the Customer (VoC) programme, which enables global firms to collect
real-time customer insight information by capturing and integrating
customer experience data with other details such as financial information,
to improve their customer satisfaction ratings.
The companys innovative process is enabling global companies as diverse as
paper manufacturers and high street brands to learn about their customers
experiences in real time and then drive targeted actions to improve overall
customer service. The Blackberry-sponsored Business Enabler of the Year
Award recognises products, services, tools and applications that help
businesses to become more profitable, more cost-effective, develop key areas
of their business or to improve operational excellence, particularly those
that take a holistic approach to improvement.
Keith Schorah, CEO, SynGro said: We are delighted to be shortlisted for the
National Business Awards, a competition synonymous with UK business
excellence. Our technical excellence currently enables global brands to
capture real-time customer insight in over 74 countries and 30 languages,
giving them the ability understand potential issues and to prioritise
actions for retaining their customers.
About SynGro
SynGro is a world leader in enabling large organisations to increase their
customer loyalty, retention and profitability by capturing, managing and
driving action from a Voice of the Customer programme. By capturing the
Voice of the Customer whether it is direct, indirect or inferred across any
channel and combining it with clients operational systems and data, SynGro
enables clients to evolve their customer engagement and create a customer
centric culture. Focused on the enterprise sector of the Voice of the
Customer market, SynGros key clients include Stora Enso, OutoKumpu, and
Heineken. SynGros clients capture real-time customer feedback across web,
mobile, call centre and face to face channels in 74 countries and 30
languages.
London, 4th August 2011 - Leading voice of the customer specialist SynGro has been shortlisted for the Blackberry Business Enabler of the Year category of the National Business Awards UK. The winners will be announced at the awards ceremony on November 8th at the Grosvenor House in London.
SynGro has made the final of the awards for the second time for its unique Voice of the Customer (VoC) programme, which enables global firms to collect real-time customer insight information by capturing and integrating customer experience data with other details such as financial information, to improve their customer satisfaction ratings.
The companys innovative process is enabling global companies as diverse as paper manufacturers and high street brands to learn about their customers experiences in real time and then drive targeted actions to improve overall customer service. The Blackberry-sponsored Business Enabler of the Year Award recognises products, services, tools and applications that help businesses to become more profitable, more cost-effective, develop key areas of their business or to improve operational excellence, particularly those that take a holistic approach to improvement.
Keith Schorah, CEO, SynGro said: We are delighted to be shortlisted for the National Business Awards, a competition synonymous with UK business excellence. Our technical excellence currently enables global brands to capture real-time customer insight in over 74 countries and 30 languages, giving them the ability understand potential issues and to prioritise actions for retaining their customers.
-Ends-
About SynGro
SynGro is a world leader in enabling large organisations to increase their customer loyalty, retention and profitability by capturing, managing and driving action from a Voice of the Customer programme. By capturing the Voice of the Customer whether it is direct, indirect or inferred across any channel and combining it with clients operational systems and data, SynGro enables clients to evolve their customer engagement and create a customer centric culture. Focused on the enterprise sector of the Voice of the
Customer market, SynGros key clients include Stora Enso, OutoKumpu, and Heineken. SynGros clients capture real-time customer feedback across web, mobile, call centre and face to face channels in 74 countries and 30 languages.
For further information visit www.syngro.com.
Follow SynGro on Twitter @SynGro
