Posted: 16th November 2010

Customer Experience Tops the Agenda at VOC Masterclass

A big thank you to everyone who attended our ‘Secrets to Driving Customer Loyalty’ masterclass last week, despite the blustery weather conditions in London!

Attendees were customer experience professionals from various industries, notably banking, insurance, consulting and manufacturing, all with the same goal – to drive customer centricity within their organisations, and to improve the customer experience.

Some very interesting discussions included the real value of customer loyalty metrics such as NPS, and lively debate about what is done with customer feedback in reality.

We will be scheduling our next masterclass for the new year. Watch this space for more details or visit www.syngro.com

Leave a Reply

Your email address will not be published. Required fields are marked *

Want to see more?

Request a custom demo with us and see how Syngro Eye gets you the customer insight you need, when and how you need it.

Preferred Demo date
Demo Time

By submitting your personal data, you agree to receive email and phone communication from Maru/Syngro. You can opt-out of receiving further communications at any time. For further information please see our Privacy Policy

+44 (0)131 564 1571

Maru/Syngro Limited
2 Deer Park Avenue
Fairways Business Park
Livingston
West Lothian
EH54 8AF

JOIN US ON SOCIAL