SynGro-power your customer experience programme

We'll help you do more with your customer feedback by enabling you to act upon customer insight - the critical driver of business improvement and competitive differentiation.

Our software integrates real time customer feedback with financial, CRM and other operational systems to enable insightful decision making.

Role-specific customer intelligence

We understand that everyone has different responsibilities and pain points. That's why our solution allows business users to customise their own reports and dashboards.

Discover why SynGro's customer experience technology can help you do more, whatever your role:

The CEO

The Customer Experience Director

The Marketing Director

The Customer Service Director

The COO

The IT Director

What are my next steps?

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SynGro Eye Customer Intelligence Platform

Download our brochure to learn about our next generation customer experience platform, empowering organisations to transform the customer experience and build real competitive advantage.

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  • Eliminate customer information data silos

    Consolidate all customer feedback, complaints, and interactions from across disparate systems and channels.

  • Integrate CX and other organisational data

    Give context to customer feedback by overlaying financial, operational, and behavioural information to enable insightful decision making.

  • Users customise their own reports

    Business users create the insight that is relevant to them, irrespective of hierarchy or organisational structure.

  • Create actions and manage with workflow

    Schedule and track essential follow-up actions to operationalise CX insight. Make actions visible and people accountable.

Want to learn more?

Engage. Enlighten. Empower.

Create your own reports and dashboards from omnichannel customer information. Use integrated analytics to make informed business decisions.                Facilitate action, manage performance, and improve your profitablity.

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