Whatever your role or department, SynGro Eye's customer intelligence platform can help you do more and do it better
SynGro-power your customer experience programme
We'll help you do more with your customer feedback by enabling you to act upon customer insight - the critical driver of business improvement and competitive differentiation.
Our software integrates real time customer feedback with financial, CRM and other operational systems to enable insightful decision making.
Role-specific customer intelligence
We understand that everyone has different responsibilities and pain points. That's why our solution allows business users to customise their own reports and dashboards.
Discover why SynGro's customer experience technology can help you do more, whatever your role:
The Customer Experience Director
The Marketing Director
The Customer Service Director
The IT Director
Consolidate all customer feedback, complaints, and interactions from across disparate systems and channels.
Give context to customer feedback by overlaying financial, operational, and behavioural information to enable insightful decision making.
Business users create the insight that is relevant to them, irrespective of hierarchy or organisational structure.
Schedule and track essential follow-up actions to operationalise CX insight. Make actions visible and people accountable.
Engage. Enlighten. Empower.
Create your own reports and dashboards from omnichannel customer information. Use integrated analytics to make informed business decisions. Facilitate action, manage performance, and improve your profitablity.