SynGro Eye is a customer intelligence platform that consolidates omni-channel customer data for self-service reporting, analytics, and action driving.
Grow your customer retention rates and increase lifetime value.
Eliminate customer information data silos
Consolidate all customer feedback, complaints, and interactions from disparate systems and channels.
Integrate CX data with other organisational data
Give context to customer feedback by overlaying sales, CRM, and operational information for insightful decision making and to see the potential cost of customer churn.
Business users customise their own reports
Users of any job function create the insight that is most relevant to them.
Drive action and manage performance
Schedule and manage essential follow-up actions to operationalise CX insight. Make actions visible and people accountable.
Build real competitive advantage with our next generation customer experience platform.
Engage. Enlighten. Empower.
Create your own reports and dashboards from omnichannel customer information. Use integrated analytics to make informed business decisions. Facilitate action, manage performance, and improve your profitablity.