A 360° view of the customer

Eliminate customer information data silos

Consolidate all customer feedback, complaints, and interactions from disparate systems and channels.

Integrate CX data with other organisational data

Give context to customer feedback by overlaying sales, CRM, and operational information for insightful decision making and to see the potential cost of customer churn.


Engage, mobilise, and manage

Business users customise their own reports

Users of any job function create the insight that is most relevant to them.

Drive action and manage performance

Schedule and manage essential follow-up actions to operationalise CX insight. Make actions visible and people accountable.


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Engage. Enlighten. Empower.

Create your own reports and dashboards from omnichannel customer information. Use integrated analytics to make informed business decisions.                Facilitate action, manage performance, and improve your profitablity.